I would like to thank Maxine and Claire for the fantastic level of support you have given residents over the period that we have been using the Community Group Training on line.
What’s been absolutely outstanding:
1. How easily the training is accessed
2. The fast and thorough response you have given to all residents with an enquiry
3. The rapport you built with the residents
4. The quality of the overall service.
We have not had one negative feedback from any resident, on the contrary one of the very involved residents wrote a testimonial for an internal newsletter about the excellent training and volunteered to test any other training for you as he was so impressed.
For me personally, the greatest advantage is the lack of extra work generated giving support to residents as your service has provided this directly to them.
Thank you it has been very much appreciated and the training has been very well received by residents.