Providing support and supervision2018-11-14T05:07:49+00:00
Effective support and supervision flyer

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Providing Effective Support and Supervision

Great support and supervision makes all the difference. Would you rather have a happy productive team or a disgruntled downbeat team? The course explores mechanisms to help individuals develop, grow and achieve for both the individual, the team and the organisation. It explains the difference between support and supervision and ways to obtain the most from your team.

This course is for committee members/trustees, managers and supervisors as to promote effective support and supervision of staff across the organisation.

Lesson 1: What is support and supervision

Lesson 2: Giving a good appraisal

Lesson 3: Communicating concern and praise

This support and supervision course focuses on:

  • Different ways to plan and organise a team
  • Ways to monitor progress
  • The difference between support and supervision
  • Pre-empt how handle difficult situations
  • Understand how to actively listen.

Click here to see our CPD certification for this course.

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CPD certified – Cost: £15 pp + VAT (£18)

Course duration: 12 months unlimited access to course materials

Place of study: On line distance learning course – learn anywhere, fully mobile – internet access required

Support: Course trainer available to answer queries by email or our social media channels

Average time to complete: 1.5 hours

Assessment: Mini assessments at the end of each lesson, pass rate of 75% required

Certificate: Self print CPD certified certificate

Recognition: CPD certified by the CPD certification service

Payment: Pay online

Buy now

Formal accreditation option – Cost: £40 pp + VAT (£48)

Course duration: 12 months unlimited access to course materials

Place of study: On line distance learning course – learn anywhere, fully mobile – internet access required

Support: Course trainer available to answer queries by email or our social media channels

Average time to complete: 3 hours

Assessment: Mini assessments at the end of each lesson, pass rate of 75% required. In addition learners must submit their learner file to their course tutor.

Certificate: Open College Network West Midlands certificate will be sent recorded delivery

Recognition: Formally accredited through Open College Network West Midlands – 1 credit

Payment: Pay online

Contact us

In house/classroom version – Cost: £450 (+VAT) + travel

Course duration: 1 day (6 hours) for up to 15 learners

Place of study: Venue of your choice

Support: Your trainer will answer any questions on the day, email support for the following week.

Assessment: Targeted questions throughout the day. If formal accreditation is requested learners will submit their learner file.

Certificate: CPD certificate on the day. If formal accreditation is requested the certificates take approx. 1 – 2 weeks.

Recognition: You can choose between CPD certified or a formally recognised accreditation (Formal accreditation incurs an additional cost of £20 pp)

Payment: Contact us to arrange your training day and payment

Learning outcomes

Course code: AF8/2/MR/001      Level: 2           Credits: 1

1. Understand why support and supervision is required in an organisation.

2. Understand the importance of appraisal in an organisation.

3. Know how to use the outcomes of appraisal to set personal targets.

4. Know how to communicate concern and praise.

Sample screen shots

Providing support and supervision

E-learning has revolutionised how individuals (personally and in business) learn. There are a number of reasons why people gravitate towards e-learning programs, including:

  • Immediate access, no waiting times (on-demand availability)
  • Anytime, anywhere mobile learning – desktop, laptop or tablet (mobility)
  • Self-paced, interactive and more engaging learning (learner perspective)
  • Less disruptive delivery (in contrast to classroom)
  • Cost-effectiveness (particularly when reaching out to a large audience)
  • Consistency of message and easy updating of content
  • Easy tracking of learner progress and completion (business perspective)
  • Lower carbon footprint.

Are you a business not a community group? We have a more appropriate Providing support and supervision online course for you with Biz Training Solutions. Click here